Privacy Policy
Last updated: August 2026
This policy explains how Marcos Lucas handles personal data when you inquire about artwork on this shop — especially if you are in the UK or the European Union.
Who is responsible
The data controller for this website is Marcos Lucas (individual artist), operating the shop at shop.marcosdelfrari.com. For privacy requests, use the WhatsApp number shown on the Contact section.
What data we collect
When you use the inquiry form on a work page, you may provide your name, email address and phone number. You choose what to enter; all three fields are required to continue.
This website does not use analytics, advertising trackers or a user account system. Theme preference (light/dark) may be stored in your browser's local storage only — it is not sent to any server.
How your inquiry data is used
Your details are not stored in a database on this website. When you submit the form, they are placed into a pre-filled WhatsApp message so you can send them directly to Marcos.
Marcos uses this information solely to respond to your inquiry about availability, price, shipping to your country and payment arrangements.
Legal basis (UK & EU)
Processing is based on your consent when you submit the inquiry form and open WhatsApp, and on Marcos's legitimate interest in responding to purchase enquiries.
Providing your details is voluntary, but without them Marcos cannot reply to your inquiry through the intended channel.
Third parties & international transfer
WhatsApp (Meta Platforms) processes the message you send. Their handling of data is governed by their own privacy policy and may involve servers outside your country, including outside the UK/EU.
Marcos does not sell or share your inquiry data with other third parties for marketing.
Retention
Messages retained in WhatsApp or in Marcos's personal records are kept only as long as needed to handle your inquiry, any resulting sale, or legal obligations (e.g. tax records where applicable).
Your rights
If you are in the UK or the EU/EEA, you may have the right to access, rectify, erase, restrict or object to processing of your personal data, and to data portability where applicable.
You may withdraw consent at any time by messaging Marcos on WhatsApp. You also have the right to lodge a complaint with your local data protection authority.